ServiceCPQ
Heavy Equipment Contract Management Platform
Each workspace is tailored to your role — only the data and tasks that matter to you.
Quoting · LCC · PM Packages · Job Library · Pricing
Build service quotes from first principles. Run LCC models, design PM scope packages, configure job libraries, and set pricing strategy. Submit quotes through the approval matrix before presenting to the customer.
9
Pending approvals
9
Quotes in pipeline
Active Contracts · Amendments · Renewals · SLA Tracking
Own live contracts from activation to renewal. Handle fleet amendments (new machines added mid-term), manage suspensions, track SLA compliance, trigger renewal workflows, and coordinate contract approval gates.
5
Active contracts
2
Expiring in 90 days
PM Scheduling · Work Orders · AI Recommendations
Plan and execute preventive maintenance across assigned MARC / CSA contracts. AI-powered job forecasting from live SMU telemetry. Log unplanned events with billing disposition and push jobs to the work order system.
1
Overdue jobs
5
Active contracts
CPH Usage · Fixed Billing · Invoices · Revenue
Process monthly billing runs. Enter SMU-based usage hours per machine, agree deductions with the customer before generating fixed and variable invoices. Full audit trail for billing disputes and revenue recognition.
1
Billing runs due
5
Active contracts
P&L · Margin Analysis · Accruals · AR
Cross-contract financial health. Monitor gross margin by contract and type, track accounts receivable, manage revenue and cost accruals, and identify contracts at risk of margin erosion before they impact the bottom line.
2
Contracts at risk
$852K
Outstanding AR
Equipment · SMU · Next Service · Site Coverage
Full visibility over all contracted equipment. Track current SMU hours, next scheduled service intervals, machine age, and site allocation across all active MARC, CSA, and PM Pack contracts.
8
Total units
5
Active contracts
HEM Platform v2.0 · ServiceCPQ Contract Intelligence